Assisted Living- Making Lives Easier, and Saving Them!

14 08 2012

Here at Advantec we have many clients in the Assisted Care and Personal Care Industries. Through them, we have come to understand many aspects about these industries. We have been given a first hand chance to see just how important these people are to those with disabilities and physical limitations. We are proud to make software for this industry, and enjoy knowing that we are making these businesses more efficient and reliable for their clients!

Many people in this industry care for those with some rather serious medical issues, where there is no room for error. On September 30th of 2011, a woman by the name of Nancy was awaiting the arrival of her in-home caregiver. Her Caregiver, Virlyn, comes to Nancy’s residence each day to assist her with the activities of daily life.

Nancy receives 24/7 care, and Virlyn clocked in for her shift at 11pm. The first thing she did was to remind Nancy, who was a diabetic, to check her blood sugar levels. Being tired, Nancy declined, so Virlyn reminded her another 15 minutes later to at least try to check again.

Most people would brush this off as a mere incident of being tired, however, Virlyn is good at what she does and pays close attention to her patients. Being a knowledgeable employee, Virlyn knows that irritability is often a side effect of an insulin reaction. She waited another 15 minutes just to be sure, never leaving her side. When she attempted to wake Nancy again, she was incoherent, which she knew was a direct result of an insulin reaction, so she dialed 911 to seek further medical help.

When the paramedics arrived, her blood sugar levels were at 20, which is a near comatose condition. She was taken to the hospital and promptly treated, walking away from the incident with nothing but a minor scare and lots of gratitude!

It is workers like these that bring a huge smile to our faces and make us proud to work so hard for these people. The assisted care industry demands excellence, as was displayed by Virlyn. If it were not for her attentive care and swift actions, it was a fact that Nancy would not have survived the night. She could have just assumed the attendant with the shift before her had taken care of it, and walked off to do something else. Or she could have simply assumed Nancy was tired, and let her sleep instead of being so insistent. She was a hero that day, and we here at Advantec strive to do our jobs with the same attentiveness and care displayed by Virlyn and thousands of other workers in that industry.

Our support is nearly around the clock. We are always available online and through email, and work a longer than average workday to ensure that your questions are answered and your software is working properly. We know our clients by name, and exactly what their business does on a daily basis. This way, we are able to write software that is literally custom tailored to meet their individual needs. We even offer one on one support and care via remote desktop connection or telephone. We don’t just throw a training manual at you and say “Good luck!” We walk you through it, and answer all of your questions whenever you have them. You are always in good hands at Advantec!

For more information on a multitude of products that can help any business in this industry visit us at http://findsocialservicesoftware.com/index-2.html

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4 responses

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13 09 2012
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